David Lloyd
dave@davelloyd.com
+1 (314) 773-0540
+1 (314) 773-3555
St Louis, MO USA

Career objective:
High level support or continuing engineering position supporting Linux
or other UNIX operating systems. Telecommuting arrangements are preferred.

Summary of qualifications:

* Certifications: RHCE, CCNA, IRIX System Administration
* Languages: C, Perl, shell and sial
* Education: Bachelors of science in biochemistry, 
  University of Missouri, 1997
* Eight years system administration, support and OS internals experience.
* Extensive experience with crash dump analysis tools: icrash, lcrash.
* Expertise in both IRIX and Linux kernel internals.
* Extensive work with both the XFS and CXFS filesystems.
* TS/SCI security clearances.
* Proven successful telecommuter for five years.

Job Experience:

November 2004-Present:
	Product Support Engineer, Silicon Graphics
	* Responsible for resolution of the most highly escalated customer
	  problems.
	* Analyze IRIX and Linux kernel crash information to find root cause.
	* Support core engineering by qualifying bugs and proposing bug fixes 
	  for both the IRIX and Linux kernels.
	* Documentation of technical information, problems, workarounds for
	  internal field bulletins.

January 2001-November 2004:
	Field Technical Analyst, Silicon Graphics
	* Support high profile customers in the Americas region, including
	  7x24 on-call rotation.
	* Analyze IRIX and Linux kernel crash information to find root cause
	  (hardware, software, kernel bugs).
	* Work with engineering resources to triage bugs on the Altix
	  platform and ProPack and SuSE software distributions.
	* Installation and deployment of new products in the field.
	* Diagnose and repair hardware and software problems with a variety
	  of Silicon Graphics systems and software packages.
	* Knowledge transfer to field employees on usage of icrash.

January 1999-January 2001:
	Systems Support Engineer, Silicon Graphics
	* On-site system administration for HPC resources at Boeing in 
	  St. Louis, MO.
	* Developed comprehensive accounting statistics database with 
	  web interface using Perl, MySQL and Apache.
	* 7x24 support of full-production customers
	* Diagnose and repair hardware problems with a variety of Silicon
	  Graphics systems.

February 1997-December 1998:
	System administrator, University of Missouri, Columbia
	* Responsible for administering a large cluster of over 200 
	  Silicon Graphics workstations and servers.
	* Develop automated procedure for rebuilding software on systems
	  that were compromised, required disk replacement, or for updates
	  at the beginning and end of each semester.
	* Develop automated user administration tools for a large group
	  of over 2,000 users.
	* Responsible for Apache web server administration, configuration
	  and customization.