• 2001-present:
  

  Field Technical Analyst, Silicon Graphics Inc.
  Provide second level technical support
  Identify and characterize bugs in the IRIX operating system from operating system crash files.
  Coordinate between field and third level support and engineering.

• 1999-2001:
  

  System Support Enginer, Silicon Graphics Inc.
  Provide on-site system administration and support at Boeing in St. Louis, including custom accounting application development.
  Identify and and repair malfunctioning components in various models of SGI servers and workstations.

• 1997-1999:
  

  System Administrator, University of Missouri, IAT Services
  Provide system admistration services for a network of SGI workstations and servers
  Assist in assessing, implementing and testing computer security at the University of Missouri
  

Education:

• Bachelor of Science, Biochemistry, University of Missouri, 1997.

Certifications

• RHCE, CCNA, IRIX System Administration

Programming languages

• Perl, C, MIPS assembler, HTML, UNIX shell scripts